Managing Your Signeasy Account and Subscription

Modified on Thu, 11 Aug 2022 at 10:11 PM

Signeasy offers some great subscription options. You can choose from either annual or monthly options, double-check your selection in App Store before confirming! 


Please note that Signeasy is a subscription service, by default all of our plans auto-renew at the end of each billing cycle. By purchasing a subscription you agree to our terms and approve renewal unless specifically cancelled prior to your renewal date.


Signeasy Subscriptions


Essential Plan: Ideal for independent professionals who need to sign or get documents signed on a regular basis.


Key Features

  • Sign an unlimited number of documents.

  • Request signatures (5/month).

  • Legally binding with a digital audit trail.

  • Supports all popular document formats.

  • Use across mobile and web.

  • Customizable email footer.

  • Authentication via Face/Touch ID.

  • Offline editing and signature capabilities.

  • Import docs from Dropbox, Box, Google Drive, OneDrive and more.


Pro Plan: Ideal for micro and small businesses who need freedom in the number of signers and the ability to request signatures from remote signers.


Key Features

  • Sign an unlimited number of documents.

  • Unlimited signature requests.

  • Legally binding with a digital audit trail. 

  • Supports all popular document formats.

  • Use across mobile and web.

  • Customizable email footer.

  • Authentication via Face/Touch ID.

  • Offline editing and signature capabilities.

  • Import docs from Dropbox, Box, Google Drive, OneDrive and more.

  • Request in-person signatures via mobile device.
  • Markup your documents in freestyle.
  • Save and share up to 3 templates.
  • Generate shareable QR Codes or signing links.
  • Send and receive reminders about pending documents.


Additional web-only features for Pro-Plan

  • Send multiple documents simultaneously

  • Integrate with Google Workspace, Zapier, Office 365, and more



Once you confirm the purchase, your payment will be charged to your Apple account. At the end of your subscription period, the subscription will automatically renew and your Apple account will be charged again unless auto-renewal is turned off at least 24 hours prior to the end of the current period.


Can I turn off the Auto-Renewal for my subscription?


In order to cancel the subscription for your Signeasy plan, follow these steps:

  • Open the Settings on your iOS device
  • Select iTunes and App Store
  • Select your Apple ID, then View Apple ID
  • Tap Subscriptions

Locate the Signeasy subscription, and select to Cancel it. This will end the subscription at the end of the current paid period.


App Store Refunds

Cancelling your subscription will not refund the purchase price; it will only turn off the auto-renewal for your subscription. If you'd like to request a refund, you can contact Apple at https://getsupport.apple.com. Follow the prompts for Purchases/Subscriptions and you'll be able to contact Apple through chat or phone to request a refund.



  • Apple manages refunds and cancellations for App Store subscriptions. We will help as much as possible, but Apple does not give app developers access to payment info or refund options.
  • Refunds are entirely at Apple's discretion. As per the terms and conditions for App Store purchases, all purchases are final. They often make exceptions, but as a general rule, refunds are not guaranteed and we cannot intervene to guarantee it due to Apple terms. 
  • You can review App Store purchase info at Request refund for apps.
  • To check the status of your refund, visit Refund Status for apps.



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